Contact Us
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Blackboard Helpdesk Blackboard Support can assist you 24 hours a day with your Blackboard issues. de@wyad.net (866) 834-6894 (toll-free 24 hours) (919) 718-7529
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Cougar Mail Helpdesk The Helpdesk can assist you with your Cougar Mail issues. ithelpdesk@wyad.net (919) 718-7397 (800) 682-8353 ext. 7397 (toll-free)
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Portal The Helpdesk can assist you with your 澳门黄金城赌城 Portal issues. ithelpdesk@wyad.net (919) 718-7397 (800) 682-8353 ext. 7397 (toll-free)
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Self-Service Helpdesk The Registrar's Office can assist you with your Self-Service issues. admissions@wyad.net (919) 718-7201 (800) 682-8353 ext. 7201 (toll-free)
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Student Onboarding
and Success Counselors can help with advising and registering for distance courses as well as what to do after 澳门黄金城赌城. success@wyad.net (919) 718-7300 (800) 682-8353 ext. 7300 (toll-free)
Staff
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Director of Distance Education Amanda Carter Amanda can help you with your questions and concerns about distance education policies and procedures as well as ensure you get the answers you need from the college. abcarter@wyad.net (919) 718-7515
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Coordinator, Distance Education & Student Learning Support Kasey Patterson Kasey can help you with your technical issues, questions about course requests, and proctored exams in distance courses. kpatterson@wyad.net (919) 718-7322
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Student Learning Specialist Crissy Miller Crissy can help you with your technical issues, questions about course requests, and proctored exams in distance courses. cmill557@wyad.net (919) 718-7321
Specialty & Software
Some courses require use of specialized applications not managed by Blackboard or 澳门黄金城赌城. When technical issues arise with these resources, please contact their technical support directly for assistance. The contact phone numbers, emails, and hours of operation are provided here. It is also recommended that you alert your instructor to the issues you are experiencing and the support you are seeking.
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Aplia This software is used in some of our online classes. Aplia Website
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Cengage This software is used on some of our online classes. Cengage Website Cengage Support
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GDP GDP is keyboarding/document processing software used in some of our courses within the Office Administration program. GDP Website GDP Support
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McGraw-Hill This software is used in some of our online classes. 1 (800) 331-5094 McGraw-Hill Website McGraw-Hill Support
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MyMathLab This software is used on some of our online math classes. 1 (888) 695-6577 MyMathLab Website
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MySpanishLab This software is used on some of our online Spanish classes. 1 (888) 695-6577 MySpanishLab Website
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WebAssign This software is used on some of our online math classes. 1 (800) 955-8275 WebAssign Website WebAssign Support